K
Khumo

1 reviews | Active since Aug 2024

11 Aug 2024, 09:30

Mrs

They were not clear on what I should do, I had to be transferred to another agent. She also responded based on speculation though she gave me a clue what to do. From there I was on my own.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply12 Aug 2024, 07:29
Official
Dear  Khumo K,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

Best regards,
DebtBusters,