OK
Orlando K

1 reviews | Active since Nov 2017

29 Sept 2021, 05:31

Mr khosa

I have big problem with this ppl I called them to inquiring about their products or their plans and so forth

We never reached an agreement for me to take one of their plans or sign any documents

After that I said no it’s fine I’m not taking it Following month they we asking me to pay I said what to pay cause I’ve never taking any plans, then the debt was cancelled

Now they listed my ID/name under their review on system it shows I’m under their review

I’ve been calling and calling they only sending me from one call to another they been saying they will send me some documents I’ve been waiting nothing up so far

Can anyone help me I want my name to be removed from their listed system I’m not under debt review please

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply29 Sept 2021, 07:58
Official
 Dear Orlando K

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters 
OK
Orlando K's update29 Sept 2023, 13:15
Reviewer Update
I'm still waiting even today