Most pathetic company and service.... It's disgusting the way they give the client the run around for assistance

I hope that the CEO of this company sees this message This is the most pathetic company ever They mislead you by giving you false information to catch you to sign up with them, when you need assistance you constantly get the run around, from agent to agent, from department to department without proper assistance and information, the call centre agents can't even spell your name properly, you need to do everything for them, they ignore your emails, I WANT THE BIG BOSSES TO SEE HOW PATHETIC THEIR STAFF IS and how *********** THEY ARE WHEN IT COMES TO THEIR CLIENTS I've had to stay out of work to go into the branch twice to get assisted and no help from these agents on the phone.... I also want someone in higher management to call me because I am done with these agents giving me the run around.... This is the service clients get and I want to take this matter further with higher management and I am an extremely irate client right now