1 reviews | Active since May 2015
Monthly payment
I contacted debt busters to assist me with debt review as I couldn't afford my debt. They gave me a quote of my debt rehab that I will pay. I gave my consent and I started paying this month. TODAY I got a mail from Jodie Valentyn from Debt busters and said that my credit provider doesn't except the amount that DEBT BUSTERS have quoted me on??? And gave me a new payment schedule of double the amount that I was quoted on? So I phoned him with no reply and no answer. So I mailed him and asked what is going on and why is this happening. NO reply from him. So I phoned my credit provider and asked what was the consent that Debt busters asked? They said it is the same amount that I was quoted on?? So why did this man from Debt Busters mail me today and said that my credit provider didn't except the amount that I was quoted on?!?! I need answers today please
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,