MM
Muneabudean M

1 reviews | Active since Nov 2019

29 Mar 2023, 07:51

M.Meltor

I logged on to the internet portal and looked about at what offers they have on sanlam for a loan or consolidation ... the portal shows that i may qualify... app**** and a consultant calls back .... they suggest debt busters ... I asķed 3 times if i take this would it affect my credit score or would it in any way suggest that i am requesting administration... "NO" was the answer and there we go transferred to bebt busters ... they give me a explanation and i say I don't want this ... boom next thing there is an enquiry from them on my itc report and all my other offers that was available is now locked refering me to debt busters. Sanlam the cause of my financial demise

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Replies (1)
DebtBusters SA
DebtBusters SA's reply29 Mar 2023, 07:58
Official
Dea Muneabudean M 
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.