MM
Mitchell M
1 reviews | Active since Apr 2019
09 Sept 2020, 12:18
Missing MONEY!!!
After paying Debt Busters for 19 months, I have received settlement amounts form Debt Busters. In this statement there is a discrepancy of over R95 000 paid to creditors. At first I thought it was just due to interest or something like that, but when less the one third of the money you have paid over 19 months has actually been paid to creditors, you realise you are being taken for a ride. When I send all details to them, I get no response! I tried to get all my statements and initial amounts from Debt Busters, but they will not send a thing, they cannot account for 70% of my money! I am taking this to the NCR to see if they can maybe help?
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Replies (2)
DebtBusters SA's replyOfficial
09 Sept 2020, 12:31Dear Mitchell M
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kind Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kind Regards
DebtBusters
DebtBusters SA's reply09 Sept 2020, 12:31
Official
Dear Mitchell M
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kind Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kind Regards
DebtBusters
MM
Mitchell M's updateReviewer Update
09 Sept 2020, 12:39Generic response......... This is the only response you have given any of the bad reviews... POOR FORM!
MM
Mitchell M's update09 Sept 2020, 12:39
Reviewer Update
Generic response......... This is the only response you have given any of the bad reviews... POOR FORM!