DT
Dakalo T

1 reviews | Active since Jun 2025

23 Jun 2025, 08:32

Poor Service from DebtBusters

<div>I regret ever signing up with DebtBusters. From the start, I was given promises that were not kept. I was told things would work a certain way, but once I was locked into the process, it became clear that I had been misled.

The communication was poor, and I often had to follow up multiple times just to get a basic response. My case was not handled with the care or transparency I expected. I trusted DebtBusters to help me through a difficult financial situation, but instead, I ended up feeling more frustrated and stuck than before.

What’s most disappointing is how they made everything sound easy and manageable during the sign-up, only for the reality to be completely different. If I had known what I know now, I would have looked for help elsewhere.

I hope this review helps others think twice and ask more questions before committing to this company.</div>

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Replies (1)
DebtBusters SA
DebtBusters SA's reply23 Jun 2025, 09:04
Official
Dear Dakalo, Thank you for taking the time to share your feedback regarding your experience with DebtBusters. We sincerely regret to hear about the dissatisfaction you've encountered. Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company. Kindly note our escalation channel is theceosoffice@debtbusters .co .za. Kind regards, The DebtBusters Team