JL
Joanne L

1 reviews | Active since Feb 2010

10 Jan 2024, 08:24

Making a stressfull situation more stressfull

Good Morning

We need assistance please. I dont like to complain, but at the moment we are at the end of our rope.

We app**** for debt rescue beginning of November. Since then we have had dismal service from your agents. It is now beginning of January as we are still waiting for feedback on payment plans etc. No creditors have been paid since November. There is to much details to share on this platform, but will share telephonically. Can somebody please please get back to us

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply10 Jan 2024, 08:32
Official
Dear Joanne,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.