JT
Jo-Ann Torode

1 reviews | Active since Mar 2024

07 Mar 2024, 15:24

Make sure they cancel

Advised in that I want to cancel but yet nothing happen after emailing leaving messages as well calling no feedback, then I get an sms indicating that they took a money from my account, also when calling and asking for updates or call backs nothing but the moment I escalated they tell me that the person that worked on my account does no longer work with the company and that they can't guarantee that they can give my money back to me.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply07 Mar 2024, 15:31
Official
Dear Jo-Ann Torode,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.

Best regards,