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colin M

1 reviews | Active since Jul 2010

30 Nov 2023, 12:06

Magtape credit

The below amount used to go into my cheque account monthly and for the month of October and November it was not paid. Now I need to know where it is going to:

Magtape Credit Hyphen Pda*** 430.41Cr

When i phoned the call centre i was moved from pillar to post and no one could account as to where is the money going to. I am really fedup with this organisation

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply30 Nov 2023, 13:40
Official
Dear colin,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.