JH
Jacques H
1 reviews | Active since Oct 2020
27 Jul 2023, 11:40
Left with no money
This DebtBusters left me in financial Sh@t. started off so well and then when i started sending emails with an enquiry i was ghosted. then i get a call and was told that they will cancel my debit orders on my behalf. emd of the month comes my salary gets paid in and EVERY SINGLE debit order goes off leaving me with R1200 for the month. but before this again i sent 5 emails asking about the debit orders and whats happening ect. and AGAIN i get ignored. now im in the SH@T. ive now also emailed everyone one of thier emails plus went on whatsapp and im STILL WAITING for them to contact me. the advisor thats apparently helping me or more like not helping me. is Linda Mayambela
Helpful (0)
Replies (4)0
Replies (4)
DebtBusters SA's replyOfficial
27 Jul 2023, 11:44Dear Jacques H,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DebtBusters SA's reply27 Jul 2023, 11:44
Official
Dear Jacques H,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
JH
Jacques H's updateReviewer Update
27 Jul 2023, 11:45and how did i know i would recieve a auto reply.
this issue must be sorted TODAY.
this issue must be sorted TODAY.
JH
Jacques H's update27 Jul 2023, 11:45
Reviewer Update
and how did i know i would recieve a auto reply.
this issue must be sorted TODAY.
this issue must be sorted TODAY.
DebtBusters SA's replyOfficial
27 Jul 2023, 11:48Hi Jacques,
Your query has been referred to our Escalations Team and a Specialist will be in contact to assist.
Regards,
DebtBusters.
Your query has been referred to our Escalations Team and a Specialist will be in contact to assist.
Regards,
DebtBusters.
DebtBusters SA's reply27 Jul 2023, 11:48
Official
Hi Jacques,
Your query has been referred to our Escalations Team and a Specialist will be in contact to assist.
Regards,
DebtBusters.
Your query has been referred to our Escalations Team and a Specialist will be in contact to assist.
Regards,
DebtBusters.
JH
Jacques H's updateReviewer Update
27 Jul 2023, 11:55thats the same thing that the person on whatsapp told me at 8am this morning. but yet here i am STILL waiting. Even tried to call and cant even get hold of linda like that either
JH
Jacques H's update27 Jul 2023, 11:55
Reviewer Update
thats the same thing that the person on whatsapp told me at 8am this morning. but yet here i am STILL waiting. Even tried to call and cant even get hold of linda like that either