Ss
Shereen shereen.pelega.

1 reviews | Active since Oct 2024

28 Oct 2024, 11:53

Lack of communication and beforehand organisation

My pre experience was very good but now it’s very hard for me to get a hold of the consultant that assisted me and also sorting out my debit orders.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Oct 2024, 11:56
Official
Dear Shereen,
 
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.