1 reviews | Active since Aug 2016
Lack of Communication
Good day
I'm trying to get feedback on an email I sent end SEPTEMBER. This is really bad service as its the second time I have to revert to Hellopeter before I get a manager to call me.
Please contact me ASAP!
Regards, Cindy
Dear Cindy-zara-taylor,
Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards
DebtBusters
Dear Cindy-zara-taylor,
Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards
DebtBusters