KS
Kagiso S

1 reviews | Active since Nov 2017

28 Oct 2022, 09:07

Lack of communication

The experience has not been that great, with just almost things working out debit busters failed to give proper advise and give quick feedback to the credit provider resulting in still experiencing less financial freedom. I have from friends who have signed for debt review but everything is going well and they not using debt buster.. I think I should have went elsewhere

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Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Oct 2022, 09:23
Official
Dear Kagiso S

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
 
 Regards,
 DebtBusters