Lack of accountability, inefficient and ***********!

While the initial sign-up process with DebtBusters was seamless, the "after-care" has been an absolute nightmare. My experience has been characterized by incompetence, poor communication, and a complete lack of professionalism.

Payment Failures: Despite DebtBusters taking their payment first, my former creditor who is officially on file still deducted funds from my account. This "sloppy work" has left me financially strained. Lack of Responsibility: Instead of the organization taking ownership of their error and issuing an immediate refund, knowing how sloppy they are, I will be told to wait an indefinite amount of time for them to retrieve the funds from the creditor. As a large organization, they should be able to rectify their own mistakes promptly.

Poor Communication: Every time I call, I am placed on hold every minute. The staff seems nonchalant and disinterested in resolving the issues they created.

The "Sales" Trap: They are amazing and attentive when they are closing the deal, but once you are signed up, you are treated as an afterthought.

Joining DebtBusters was meant to make my life easier, but it has turned out to be the worst financial decision I’ve made. If you value professional service and competent financial management, look elsewhere.

An official report to the NCR and Ombudsman will be followed if this circus don't pull up their socks.