RM
Rudolf M

1 reviews | Active since Mar 2023

08 Jan 2024, 13:36

J

Trying to settle my debt did payment and 2 weeks later and 9x emails ive sent no replay what so ever to know whats happening try calling them but get told they are handling it and waiting for std bank but if i cal stb they have sent everything last week to debtbusters

0
Replies (3)
RM
Rudolf M's update08 Jan 2024, 13:37
Reviewer Update
My contact nr ***
DebtBusters SA
DebtBusters SA's reply08 Jan 2024, 13:37
Official
Dear Rudolf M,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.
RM
Rudolf M's update30 Jan 2024, 15:49
Reviewer Update
22 days later still don't know whats happening money not refunded and distributed to right accounts