TN
Thulile N

1 reviews | Active since Jul 2021

07 Jul 2021, 14:39

I've tried several times, writing emails and sending whatsapp messages about the update on my clearance certificate because I've finished with process in June but up to date no update on my certificate. I'm stressed and I think debt busters don't keep up

Unresolved issue about clearance certificate

0
Replies (6)
DebtBusters SA
DebtBusters SA's reply07 Jul 2021, 15:16
Official
Dear Thulile N

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters
DebtBusters SA
DebtBusters SA's reply07 Jul 2021, 15:38
Official
Dear Thulile N

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters

TN
Thulile N's update08 Jul 2021, 15:58
Reviewer Update
I would like to thank debt busters for helping me with my clearance certificate, I've received it and I'm free at last. Thank a lot
DebtBusters SA
DebtBusters SA's reply08 Jul 2021, 16:23
Official
Dear Thulile N

 Thank you for taking the time to notify us about your satisfactory experience with our service. 
 
 Kind Regards
 DebtBusters 
TN
Thulile N's update08 Jul 2021, 18:20
Reviewer Update
Actually it's not satisfactory but an excellent service.
DebtBusters SA
DebtBusters SA's reply12 Jul 2021, 09:28
Official
Dear Thulile

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards