T
Thabang

1 reviews | Active since Oct 2025

15 Jan 2026, 09:33

Interaction with Zahraa Adams

I was confused seeing that Capitec Bank does show available balance even if you are under debt review and I called on Monday to ask for clarity and they told me to write an email explaining the situation and the response was that it will take about 7 working days but it was resolved within 2 days yesterday I got a call from Zahraa Adams and she was very helpful and explained the situation briefly and I understood everything she was saying I love everything about debt busters they are very friendly and helpful staff.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply15 Jan 2026, 10:22
Official
Dear Thabang,

Thank you for taking the time to share your detailed and positive feedback. We understand how confusing the situation must have been, and we’re glad that your query was resolved much sooner than expected. It’s wonderful to hear that Zahraa Adams was able to assist you so effectively, clearly explaining everything and putting your mind at ease.

Your kind words about our friendly and helpful team mean a great deal to us. We are committed to providing clear communication and timely support, and we truly appreciate your trust and confidence in DebtBusters.

Best regards,
DebtBusters.