Incorrect information

I signed a 5 years contract with the hope that all my debt will be cover, as I monitor my account I picked up that my car will only be paid up end of 2032, that’s more than 5 years, this information was not provided to me because then I would not have taken this option. This is so wrong, I thought everything was calculated based on the payment terms, but it’s not. That’s like buying a new car, it does not make sense an extra 3 years on top of what I signed up for. This is ***** and lack of communication, I sent an email with regard to this on Tuesday to this date I haven’t received feedback