GF
Giovanni F

1 reviews | Active since Mar 2009

11 Sept 2026, 09:29

Incorrect Information

I am very disappointed in the atrocious and indolent feedback I am receiving from Debtbusters.I was technically supposed to finish a month ago with my final instalment, yet again I must pay another month. Doing my due diligence, I discovered that one credit provider said I owe R79 as my final payment, and then this month I owe over R1,000. That is a lack of oversight and a huge discrepancy from Debtbusters.I was under the impression that the credit providers provide the full balance upfront? I foresee from a mile away, knowing what the credit providers will do, that they will delay their responses and I will just keep making payments and then afterwards they want to reimburse.The balance is totally incorrect and reflects outdated amounts. It feels like you want me to keep paying...

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Replies (1)
DebtBusters SA
DebtBusters SA's reply11 Sept 2026, 11:10
Official
Dear Giovanni,

Thank you for taking the time to share your feedback regarding your experience with us at DebtBusters. We genuinely appreciate your input and take customer concerns very seriously.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

Kind regards,
The DebtBusters Team