SG
Sandra G

1 reviews | Active since May 2020

21 Oct 2021, 22:31

Incomplete information

I requested an updated statement on what was still outstanding, received the statement but not updated as requested.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply22 Oct 2021, 08:14
Official
Dear Sandra G

Thank you for taking the time to notify us about your experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters