1 reviews | Active since Apr 2013
*********** assistance from debtbusters
Good day, On Wednesday 25/11/2020 I signed up with DebtBusters and the lady that assisted me was Sinazo Madolo. She explained everything to me and how it will work, sent the link to activate my account on Smartcents.co.za. I then informed her that my creditors will be taking the money now because that is the date for my debit orders. She then said it fine it will be form December 2020. I also said to her that i cannot change my Bank because i have other debit orders going off my account, she said that's fine. I then received an email from her and some of my details where incorrect. I sent her the emails back with my correct details and have heard nothing from her. I then sent her another email on Thursday to confirm the payment start date and still no reply from her. Looks like they just want to sign you up but don't take the correct information.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
