jA
jameel A
1 reviews | Active since Oct 2022
18 Oct 2022, 14:28
incompetence and unprofessional
HI I have received absolutely terrible service from debtbusters.they have gone and frozen my wifes Nedbank account which is totally against the practice as we are not married in community of property. My bank account is also frozen without me being informed as to when the process would start. Now we are paying the price as we have no funds available whatsoever. Nobody has even called when we are now more in debt and have had to take more loans.*********** and unprofessional to sum up.
Helpful (0)
Replies (3)0
Replies (3)
DebtBusters SA's replyOfficial
18 Oct 2022, 14:32Dear Jameel A
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
DebtBusters SA's reply18 Oct 2022, 14:32
Official
Dear Jameel A
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
jA
jameel A's updateReviewer Update
18 Oct 2022, 14:39Every review i have read gets the automated reply which doesn't help as we are now in debt because of you. Ironic isn't it but not funny.
jA
jameel A's update18 Oct 2022, 14:39
Reviewer Update
Every review i have read gets the automated reply which doesn't help as we are now in debt because of you. Ironic isn't it but not funny.
jA
jameel A's updateReviewer Update
19 Oct 2022, 11:49hi
just an update. After all my family has been through WITH STRESS AND TRAUMA through your incompetence and lack of professionalism. You now have the audacity to give us a bill of R400 FOR YOUR TOTALLY BAD SERVICE. You guys have learnt absolutely nothing so those replies are stereotype and don't mean a thing. You will now ask Simon Martin to pay. The way this situation has been handled shows the ********* behavior that clients are being subjected too.
just an update. After all my family has been through WITH STRESS AND TRAUMA through your incompetence and lack of professionalism. You now have the audacity to give us a bill of R400 FOR YOUR TOTALLY BAD SERVICE. You guys have learnt absolutely nothing so those replies are stereotype and don't mean a thing. You will now ask Simon Martin to pay. The way this situation has been handled shows the ********* behavior that clients are being subjected too.
jA
jameel A's update19 Oct 2022, 11:49
Reviewer Update
hi
just an update. After all my family has been through WITH STRESS AND TRAUMA through your incompetence and lack of professionalism. You now have the audacity to give us a bill of R400 FOR YOUR TOTALLY BAD SERVICE. You guys have learnt absolutely nothing so those replies are stereotype and don't mean a thing. You will now ask Simon Martin to pay. The way this situation has been handled shows the ********* behavior that clients are being subjected too.
just an update. After all my family has been through WITH STRESS AND TRAUMA through your incompetence and lack of professionalism. You now have the audacity to give us a bill of R400 FOR YOUR TOTALLY BAD SERVICE. You guys have learnt absolutely nothing so those replies are stereotype and don't mean a thing. You will now ask Simon Martin to pay. The way this situation has been handled shows the ********* behavior that clients are being subjected too.