MM
Motshedisi M

1 reviews | Active since Apr 2026

17 Apr 2026, 19:17

I'm happy

I cannot rate 5 stars due to poor communication. The journey has been nice though I had financial challenges. But when I was supposed to be finishing paying, one account came out of nowhere and it was outstanding. I had to find out when I called. I wasn't told of the changes. I'm not saying I didn't owe that account but poor communication and that on the statement it was paid off made me feel bad. But overall I'm happy that I finished paying all my credits

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply20 Apr 2026, 08:20
Official
Dear Motshedisi,

Thank you for your feedback. We are sorry to hear about your experience and understand your concerns regarding the communication and unexpected account balance.

We acknowledge how important clear and timely updates are, especially toward the end of your journey. Your feedback will be reviewed to improve our communication going forward. We are, however, pleased to hear that you have successfully completed your payments.

Kind Regards,
Debtbusters.