LW
Lisl W
1 reviews | Active since Nov 2019
09 Jan 2020, 12:05
Ignoring client
After years of paying this institute for services they ignore my emails regarding my debtreview enquiries
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Replies (1)
DebtBusters SA's replyOfficial
13 Jan 2020, 08:26Good day @Lizl
Please note that it would never be our intention to ignore any client enquiries. Your review will be escalated to a Senior Relationship Manager who will investigate and get back to you within one business day.
Please also utilise our online client portal, Smartcents by logging in (www.smartcents.co.za) and view your client information, accounts and payment info. You can also liaise directly with a Client Services Consultant via this platform - via the chat box or even WhatsApp.
Regards
The DebtBusters Team
Please note that it would never be our intention to ignore any client enquiries. Your review will be escalated to a Senior Relationship Manager who will investigate and get back to you within one business day.
Please also utilise our online client portal, Smartcents by logging in (www.smartcents.co.za) and view your client information, accounts and payment info. You can also liaise directly with a Client Services Consultant via this platform - via the chat box or even WhatsApp.
Regards
The DebtBusters Team
DebtBusters SA's reply13 Jan 2020, 08:26
Official
Good day @Lizl
Please note that it would never be our intention to ignore any client enquiries. Your review will be escalated to a Senior Relationship Manager who will investigate and get back to you within one business day.
Please also utilise our online client portal, Smartcents by logging in (www.smartcents.co.za) and view your client information, accounts and payment info. You can also liaise directly with a Client Services Consultant via this platform - via the chat box or even WhatsApp.
Regards
The DebtBusters Team
Please note that it would never be our intention to ignore any client enquiries. Your review will be escalated to a Senior Relationship Manager who will investigate and get back to you within one business day.
Please also utilise our online client portal, Smartcents by logging in (www.smartcents.co.za) and view your client information, accounts and payment info. You can also liaise directly with a Client Services Consultant via this platform - via the chat box or even WhatsApp.
Regards
The DebtBusters Team