RP
Rika P

1 reviews | Active since Apr 2014

17 Jun 2022, 09:35

If i could give -5 start i would.

They dont get back to clients except if you pretend to be a new client. 5-10 working days means 10+ working days. Refunds are a seemingly impossible task. Manager Wendy Baba gives attitude when the client demands service and client service agent Zanda Dlakudliwa specialises in ignoring replies.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply20 Jun 2022, 08:17
Official
Dear Rika P,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters