1 reviews | Active since Sept 2022
I wouls never recommend people to use debtbusters!!
I have made payment to settle my account with Debtbusters on the 4th of May 2023.the irresponsible people from debtsettlements unit have not assisted me at all. I have paid a lot of money to get it cleared and the response i got from Imaan Hendricks is Sharmaine Chihuri is on leave. Sharmaine Chihuri last spoke to me on the 4 th of May. She has never contacted me after that. On her email it clearly stated that this will be sorted within 7 working days and it is now going for end of the month. It is so frustrating and stressful because even if you call the call centre Niki answered the phone and said she will call me back and never called. Now even Imaan Hendricks is ignoring me because i requested to speak to a manager.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
