KF
Kopano F

1 reviews | Active since Oct 2022

25 May 2024, 13:01

I wanted to cancel m...

I wanted to cancel my debt counseling request but they don't want to cancel and debit in my accounts and I can't reverse the account, even when calling they no longer Pick up my phone and not responding to my emails too, it's the worst 🤦🏾♂️

0
Replies (3)
DebtBusters SA
DebtBusters SA's reply27 May 2024, 08:17
Official
Dear Kopano,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.

KF
Kopano F's update29 May 2024, 18:31
Reviewer Update
Please kindly terminate my contact, as none of your consultants wants to do that somehow
KF
Kopano F's update06 Jun 2024, 17:25
Reviewer Update
Any feedback regarding my request as no one made a contact with till today