WK
WRJ K

1 reviews | Active since Mar 2009

24 Feb 2023, 13:02

I regret signing up with Debtbusters

I'm really disappointed in Debt Busters. I signed up for debt counselling and my first instalment went off yesterday. I have asked to be sent confirmation that all me debit orders were cancelled. I have received no communication. Instead, debit orders are going off as normal and the bank won't reverse. Now tell me how is this helping me? I'm not left with nothing. No petrol. No food. Thanks for nothing Debt Busters.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply24 Feb 2023, 13:09
Official
Dear  Thepe

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is ***.
 
Regards,
DebtBusters.