PP
Phillip P

1 reviews | Active since Dec 2016

09 Feb 2024, 09:07

I RATHER NOT!!!!

Very poor service!!! I cant understand when i app**** for it everyone called me to assist even after i was helped, but as soon as it started it went downwards from there

It started with delays in replies in emails i send to a certain person helping me to no replys what so ever!! I was afraid of debit orders going of but this guy assured me nothing wil go off so the first debit busters debit order went of followd by debit orders!! I was so mad because i asked the guy numeros times must i change my bank acc ect. He kept on saying dont worry " in the 2 or 3 emails he responded in a months time " but when the **** hit the fan ge was gone like the wind!!!!!!! Stil strugeling to get a refund

Well done guys i am proud of your service!!!!!!

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply09 Feb 2024, 09:11
Official
Dear Phillip P,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.