TM
THABO M

1 reviews | Active since Jul 2021

30 May 2022, 15:13

I need this Debt Review cancelled immediately. I have never agreed to this.

Ever since i have requested the a quotation in 2016 i'm stuck with with this Debt Review thing on my Credit report. I have sent in numerous mails and messages to them informing them about this. The consultant that helped me ******* me by telling me that i need to fill in some documentation in order him to be able to give a quotation, Ever since that day i made it clear to him that i'm not accepting anything and i'm not agreeing to anything. To my surprise i received that debt order notification alerting me that Debtbusters Just debited my account. I called in the same day only to be told that my quotation has been activated. I immediately cancelled the debit order and reversed it. Now my life has been affected very negatively and i can not do anything. For Six years fighting with Debtbusters to cancel this nonsense.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply30 May 2022, 15:16
Official
Dear Thabo M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters