ZM
Ziyanda M

1 reviews | Active since Dec 2023

26 Aug 2024, 14:49

I need help Debt Busters is causing me depression

I've written a review about Debt Busters on the 26th of July but till today they have been sending me same emails "we are busy investigating your old mutual balance" and yet they are still busy sucking money (R3874) out of my bank account. This is really stressful as I've been paying this huge amount for a period of 5 years and when I thought that I have finished paying off my debts then this happens 💔

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Replies (1)
DebtBusters SA
DebtBusters SA's reply26 Aug 2024, 14:54
Official
Dear Ziyanda Mtshobeni,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.