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Nothemba Esther Mlizwa Nyamazana mlizwanothemba

1 reviews | Active since Oct 2023

20 Oct 2023, 12:36

I joined debt busters 3 months back they promised me that when they started debit nothing else will debit but companies continued with debit together with them I reported the matter they promised that it won't happen again worse I was left with nothing to

I joined debt busters 3 months back they promised me that when they started debit nothing else will debit but companies continued with debit together with them I reported the matter they promised that it won't happen again worse I was left with nothing to eat to my surprise even the following month samething happened,I requested to cancel the deal with you but you keep on giving me hard time. At last they sent me forms for withdrawal and I feeld them well same day and returned back but they delayed withdrawal even today you don't give me withdrawal letter that I requested,I called several times with bad response. I am hurt emotionally drained because of you guys

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Replies (1)
DebtBusters SA
DebtBusters SA's reply20 Oct 2023, 12:47
Official
Dear Nothemba Esther Mlizwa Nyamazana, 

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters