TM
Tshepiso M
1 reviews | Active since May 2020
08 Jul 2024, 12:50
I have received the ...
I have received the worst service ever in my life which is affecting my life instead of them releaving me from my stress they have thrown me into the deep, I am in a verge of loosing my assets due to their incompetence and not even try to take accountability of their actions, they have mishandled my account made incorrect payments its been over 2 montsh trying to resolve this till today I had to wait on the line for almost 2 hrs the team leader is foerver on the meetings and the negotiator always doesnt know anything must wait for feedback from the team leader, I am about to take the case to the tribunal and will sue this company as I am depressed and stressed with the whole situation
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Replies (1)DebtBusters SA's replyOfficial
08 Jul 2024, 13:02Dear Tshepiso M,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply08 Jul 2024, 13:02
Official
Dear Tshepiso M,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
