PS
Pinky S

1 reviews | Active since May 2020

07 Mar 2022, 10:27

I am fade up

I am so emotional writing this i join debtbuster and i spoke to lebohang mthimkulu and Linda mayembela they told me R2200 was taken on payday and again R2200 taken from the stores i owed i called them no one has respond and what ****es me off Lebohang said i can email or call her anytime now for the past 2weeks they have been ignoring me worse i cant get hold of them i want to cancel the contract but no1 return my calls i have all emails and calls made so i have decided to take it to hellopeter because no1 want to listen my details are Pinky Babalwa Simelane *** dont ever ask debt buster because what they promise and what they do is 2 difference things i want my money and i want them to cancel my contract ....

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Replies (7)
DebtBusters SA
DebtBusters SA's reply07 Mar 2022, 11:03
Official
Dear  Pinky S

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.
PS
Pinky S's update07 Mar 2022, 14:08
Reviewer Update
No guys no I don't want anything I just want my money back and this debit order on my account to be removed as well as have access to reverse my money instead i get please contact your service provider for a dispute please cancel my debit order I don't want nothing to do with debtbuster nothing at all let me reverse my money cancel your contract if there is money I need to pay for cancellation I don't mind but i want this cancelled Asap when I say I want nothing i mean it because you **** to me and said you will help if my payments of the account i have are still taking money what the R2200 for that you took i just want to cancel have sent my proof of bank statement showing R2200 coming out do what needs to be done i have called you 100 times using my airtime from 8 till 5 every day sending emails to be lebohang and begging her to call me call in the morning because mornings are not busy get a reply that says she is in a call or meeting she will call you at 10H30 i wait until 1 no call and call around 1 be told she is not available everyday of my weekdays i call you ive spent like 300 of my airtime but no reply my emails every day no responds do you think it fare no guys this will be my 3week fighting for my money this is so unfair so wanted to speak with a manager was told to wait in waited and never went through instead dropped so no i dont want any explanations but want this contract cancelled and remove your debit check on my account i dont need this debtbuster you no help but ruined my finance
DebtBusters SA
DebtBusters SA's reply07 Mar 2022, 14:17
Official
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.

PS
Pinky S's update08 Mar 2022, 11:48
Reviewer Update
I was given something to read yesterday regarding my cancellation until today no one has called me or told me i want the contract to be cancelled sent them my bank statement but no email or call so what should i really do because im fustrated now ...
PS
Pinky S's update08 Mar 2022, 11:50
Reviewer Update
I want something in writing that says cancel and remove they debicheck on my account speak to they finance i want nothing witj debtbuster
PS
Pinky S's update09 Mar 2022, 11:40
Reviewer Update
Still today nothing has been done I've done my part no call nothing and Lebohanga still ignore my calls I wasted 300rand yesterday calling them I hate debt buster with my whole heart I want to cancel everything but They refusing
PS
Pinky S's update09 Mar 2022, 13:06
Reviewer Update
No 1 has called me even now