CB
Christelle B
1 reviews | Active since Aug 2017
29 Jun 2021, 15:36
Horrible Service
Worst experience ever. Terrible customer service and empty promises. I cancelled their services within 2months of signing with them because their customer service is pathetic and now I have to constantly call them to get feedback regarding my clearance certificate. Ignored phone calls. They do not keep their customers updated. I have to use my damn airtime and call wait for more than 15mins before someone answers the damn phone only to be **** to constantly. I wouldn't advise anyone to sign up with them. You request to speak to a team leader and get nothing but empty promises from the team leader aswell. I had to constantly call Amanda Mayo and her team leader Anita because they fail to provide feedback.
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Replies (1)DebtBusters SA's replyOfficial
29 Jun 2021, 15:49Dear Christelle B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply29 Jun 2021, 15:49
Official
Dear Christelle B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
