1 reviews | Active since Feb 2021
Horrible Service
So I started debt review with Debtbusters in June 2019 and I have been paying my accounts always on time.
Around January this year I got an email from Wesbank that my car account is in arrears. I reported the matter to DebtBusters and they confirmed that it was a system error on their side, they were suppose to distribute more money than what they are currently distributing, up to this day the matter has still not been resolved. Its close to 2 months now.
Yesterday (12/02/2021) I received another email from Wesbank telling me that they have been instructed to come and repossess my Vehicle.
The DebtBuster consultant that is attending my case, he always telling me one thing that he sent an email to his manager and the manager will be in contact with the Bank. Its been over a year now
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters