1 reviews | Active since May 2017

10 May 2017, 14:43

Horrible customer service

<p>Hi,</p> <p>I have recently been trying to get assistance from debt busters to find out what my options are to withdraw my debt review. I now earn double what I used to when starting debt review and I can now afford to pay my normal installments.</p> <p> </p> <p>I have sent 5 requests to 5 different email addresses requesting assistance but to date, nobody has even tried responding to me.</p> <p> </p> <p>I want to cancel this debt review and expect a response as soon as possible!</p> <p> </p> <p>I await your urgent response.</p> <p> </p> <p>Regards</p>

0
Replies (8)
DebtBusters SA
DebtBusters SA's reply10 May 2017, 20:14
Official

Dear shanice-nicole-fourie,

Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.

Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.

To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.

Kind Regards
DebtBusters

DebtBusters SA
DebtBusters SA's reply10 May 2017, 20:17
Official

Dear shanice-nicole-fourie,

Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.

Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.

To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.

Kind Regards
DebtBusters

DebtBusters SA
DebtBusters SA's reply10 May 2017, 20:18
Official

Dear shanice-nicole-fourie,

Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.

Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.

To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.

Kind Regards
DebtBusters

DebtBusters SA
DebtBusters SA's reply10 May 2017, 20:18
Official

Dear shanice-nicole-fourie,

Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.

Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.

To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.

Kind Regards
DebtBusters

DebtBusters SA
DebtBusters SA's reply10 May 2017, 20:20
Official

Dear shanice-nicole-fourie,

Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.

Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.

To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.

Kind Regards
DebtBusters

DebtBusters SA
DebtBusters SA's reply10 May 2017, 20:21
Official

Dear shanice-nicole-fourie,

Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.

Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.

To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.

Kind Regards
DebtBusters

DebtBusters SA
DebtBusters SA's reply10 May 2017, 20:21
Official

Dear shanice-nicole-fourie,

Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.

Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.

To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.

Kind Regards
DebtBusters

DebtBusters SA
DebtBusters SA's reply10 May 2017, 20:26
Official

Dear shanice-nicole-fourie,

Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.

Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.

To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.

Kind Regards
DebtBusters