NZ
Nonnhlanhla Z

1 reviews | Active since Sept 2016

16 Sept 2016, 12:10

Honeymoon Over so Soon!

<p>I'm currently over indebted and this is very stressful. I made the decision to go under debt review and chose Dustbusters. The service and communication was excellent up until I submitted the signed contract and docs. Since than all my follow up queries are met with a deafening silence. I am panicking now because this will be the first month of the debit order going off my account and no one has re-assured me that my creditors have been notified. All I'm asking for is process going forward. And I thought this process will lead to some sleep at night!!</p> <p> </p> <p>Should I pay for my car just this month while I wait for the advisor to make time for me? If I don't pay and incurr arears and my creditors subsequesntly decline the offer then what. Honestly, giving me feedback will not only be good service, it will be kindness.</p> <p> </p>

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Replies (1)
DebtBusters SA
DebtBusters SA's reply16 Sept 2016, 14:36
Official

Hello GwalaN,

We are truly sorry to learn of your experience with us!

We understand that your Financial Consultant has already been in contact with you to alleviate your concern and we are pleased to learn that you are satisfied with the response you have received.

Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavours on your behalf.

Regards
DebtBusters