Has anyone ever successfully ended the debt review process??????

I am beyond frustrated and I have no more ideas on where to go or what to do. In 2013 I entered into the debt review process. In this time, I had to call and get all my own paid up letters to ensure they were got and furthermore, what was meant to end in 2018, I then went to look at Smartcents and when it told me I would now only end in 2021 I nearly had a heart attack, I then went into all the accounts to look, only to discover that the overdraft account which had been at 11500.00 had grown to 27800.00 so effectively my debt had increased without debt busters even noticing. It took 9 months of phone call after phone call after phone call to get it sorted out (or what I thought had been sorted out).

In June 2018, I got a good bonus and we decided to settle all our outstanding debt. I called Lauren Cornelius at Debtbusters and requested final settlement figures on all the outstanding accounts, which I was given. I then personally went to each supplier, settled the debt, got receipts and paid up letters and sent them all through to debt busters, it was agreed that we are settled clearance certificate would be issued. I waited 3 weeks, no clearance certificate, I called Debtbusters, all of a sudden they had found an additional 11800.00 debt on my overdraft!!!!!!!!!!!!! I called the bank to see what it was they advised that for the full period I was under debt review they had been charging banking fees on an account that Debtbusters were meant to have FROZEN at the beginning of the process, the account had not been touched or used but there you go 11800.00 worth of banking fees. By this time I was now getting messages from Debtbusters advising that due to non payment on my debt reveiw process they were going to suspend services. EVERYTIME I got this meesage I called them and advised them there was no more debt to pay I was waiting for a clearance letter, they assured me it is just an automated message I must not worry it will not happen!!! GUESS WHAT - November 2018 - I was advised they have suspended ALL services.

Now I figure - as part of my debt revire each month I was paying Debtbusters and Hypen PDA just under R1000.00 a month, so in my time with debtbusters I have paid them Z****460.00 for their services!!!

Since November I have on my own sorted out the issue with FNB as their supervisor told be straightforward this is not their probelem I must get it sorted, I have sent them the final letter from FNB stating the account is now closed, LOW AND BEHOLD they could not find a clearance letter for an account that was finished in August 2014.

I have sent letters to everyone at Debtbusters including the FROMTHEDESKOFTHECEO and that is just a waste of time.

What I need to know is AM I EVER EVER EVER going to come out of Debt review and if so how the hell and I going to get it right because Debtbusters have decided it is to much effort to assist someone that has paid them 53460.00 for their service.