1 reviews | Active since Mar 2015
Handing my debt over to this people has been the biggest regret of my life
Hello Peter
This company lies to get you to sign up with them. They promise that you will be able to settle and pay up your accounts whenever you want to directly with your creditors whenever you have extra cash laying around THIS IS A LIE. settling your accounts have to be done via them infact all payments should be done via the,m so that they can "negotiate" settlement discounts then take 30% for themselves. even though when you sign up they just mention that the only money they will be taking is your 1st 2 months repayments to them this is a lie they deduct fees every month. Thus far they have yet to locate my husbands foschini account as well as my game account and YDE which have now gone into a default/ judgements. Just trying to sort anything out with them you wait forever for a reply i dont know what their call centre is there for because they dont do any customer service.
Dear Aminnies,
Thank you for taking the time to communicate to us why our service did not meet your expectations.
At Debtbusters, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution will be attempted to help you regain confidence in our service and preventable measures are introduced.
Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to. To address and attempt to resolve your concerns a dedicated manager will contact you within a business day to discuss contents of your report.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavours on your behalf.
Kind Regards
Debtbusters
Dear Aminnies,
Thank you for taking the time to communicate to us why our service did not meet your expectations.
At Debtbusters, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution will be attempted to help you regain confidence in our service and preventable measures are introduced.
Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to. To address and attempt to resolve your concerns a dedicated manager will contact you within a business day to discuss contents of your report.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavours on your behalf.
Kind Regards
Debtbusters