Gruesome Experience!

What a traumatic experience I had with these *********** people!!! I have completed my 5 years rehabilitation process in march 2022, since then I have been asking for my clearance certificate with no luck, until I decided to log on to my personal debt buster's portal, to my surprise my debt review period was extended by two more months without my knowledge, was told the reason is that they haven't received all of my paid up letters from the creditors, I ended up collecting the ones I could myself on their behalf and sent to them to update!! Fast forward on the 13th of May I was issued with my clearance certificate, However I’m currently sitting with a big issue which I don’t know how to go about resolving it. I have constantly been harassed by the Company called Nimble Group which is busy issuing me with the statements stating I owe them R2689 for my paid up Wonga account which was also consolidated in my debt review process, I informed debt busters about this issue, they advised that according to their records, Wonga was settled and that has to be a fault Wonga has to rectify from their end, I Pulled my credit report a few months later and this Nimble group is appearing on my credit report as an active debt which is overdue by two years, I called Nimble group and they acknowledged the debt and asked me to provide them with the paid up letter from Wonga so they can fix the issue, To date my issue hasn't been resolved ,no paid up letter was issued to me nor Nimble group as previously requested and this company is still reflecting on my report which is affecting my credit score improvement, I have raised this with *** whom I was told she was my profile manager sent her mails with no response, called the call center and every time I called I was told she is either in the meeting or she didn't report to work, was then referred to her manager Annita Simango, who also failed to resolve my problem and later referred me to Msizi Hlongwane whom I was told he will be dealing with the investigation, Msizi is completely clueless in what he is appointed to do, the last communication I received from him was on the 07th of September stating that they are still waiting for a feedback from the credit provider, what did you guys do with the money I was paying you to allocate to WONGA?? i want an urgent Solution to this, been waiting for far too long now!