TB
Thinus B

1 reviews | Active since Oct 2010

19 Sept 2023, 17:19

Great start but from there absolute disaster

Extremely helpful when i started the process but once the negotiation stage started, absolute disaster. No communication whatsoever!!! 2 Months later no idea what was negotiated with the creditors, no response on my emails or phone calls

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Replies (1)
DebtBusters SA
DebtBusters SA's reply20 Sept 2023, 07:43
Official
Dear Thinus B,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.