AW
Anton W

1 reviews | Active since Jan 2020

16 Nov 2021, 08:34

Getting a certificate is a nightmare

Awaiting my certificate as i did not proceed with debtbusters/debtreview. It has been a terrible service. Bongoletu Gedeza does not respond to her emails after she promised me i would get my certificate. I need to show it to my bank. You guys have made it impossible now to do anything as i am being declined all over just for applying to you service but not accepting this. Unacceptable this.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply16 Nov 2021, 10:11
Official
Dear Anton V

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters