PB
Pierre B

1 reviews | Active since Oct 2023

28 Oct 2024, 08:45

Furious

1 of my accounts in arrears all of a sudden due to no payments received from DebtBusters for the last 2 months. I tried calling them, even sent e-mails. I'm just being ignored by them.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Oct 2024, 08:53
Official
Dear Pierre D,
 
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.