LL
Lulu L
1 reviews | Active since Aug 2016
20 Oct 2021, 14:50
Frustrated with the service
I am really saddened by the experience I'm getting as I thought when I came to this company my stress level will go down but in fact it's going high. I have been sending emails asking for assistance my vehicle is about to be repossessed and before o joined you I was never missed a payment on my car and now my car it's about to be repossessed my airtime of R150 is finished while holding for assistance and only end up being dropped... You promised to held me with my financial situation but it seems I'm getting ready into bigger debt what exactly is going on with my account
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Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
20 Oct 2021, 14:51Dear Lulu L
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply20 Oct 2021, 14:51
Official
Dear Lulu L
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
LL
Lulu L's updateReviewer Update
26 Oct 2021, 18:06What is happening with my case I feel like crying now because I have never missed a payment on my car now after coming to you I am receiving such messages today -Due to non compliance on your 17 Suzuki Swift 1.2 that is currently R14 450.00 in arrears ABSA Legal will proceed with legal actions that may result in repossession.
Urgently contact Thabang reference number : ***1.
Urgently contact Thabang reference number : ***1.
LL
Lulu L's update26 Oct 2021, 18:06
Reviewer Update
What is happening with my case I feel like crying now because I have never missed a payment on my car now after coming to you I am receiving such messages today -Due to non compliance on your 17 Suzuki Swift 1.2 that is currently R14 450.00 in arrears ABSA Legal will proceed with legal actions that may result in repossession.
Urgently contact Thabang reference number : ***1.
Urgently contact Thabang reference number : ***1.