1 reviews | Active since Oct 2016
Frustrated out of my mind - maybe Carte Blanche must again investigate
Initially when I joined DebtBusters, the service was great. The registration process and payments were loaded. Unfortunately from thereon, the process went south. The amounts that were negotiated with the Credit Providers, were not the same when the distributions were done etc. Then, this month, the loan payment for Direct Axis were not paid at all and that amount plus the normal amount for an attorney's firm were paid.
The worst is to get the matter resolved because it seems that the person dealing with the complaint, Tyrone Rhodes, is not understanding what the problem is and keep on giving feedback on only half of the complaint.
Can someone that are capable of assisting me, please take over the matter.
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters