NM
Nonhlanhla Mhlambi-Mcina
1 reviews | Active since Oct 2023
05 Oct 2023, 09:18
Frustrated
I have been paying debtbusters for 3 months now R6600 . With finchoice my creditor still deducting from my account from June ! Whilst still paying debtbusters. I spent more than R5000 a month for debtbusters and finchoice. I have been calling and emailing, sending through my statements for a refund. Till to date I'm still waiting on a refund. What's the point of paying debtbusters if my creditors are still harassing me and debiting my account.
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DebtBusters SA's replyOfficial
05 Oct 2023, 09:33Dear Nonhlanhla Mhlambi-Mcina,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply05 Oct 2023, 09:33
Official
Dear Nonhlanhla Mhlambi-Mcina,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.