FRUSTRATED DISAPPOINTED and ANGRY at YOUR NEGLIGENCE

The way I feel you don't even deserve a star.

I've been with them since 2020 no issues whatsoever,October 2024 I've requested a settlement on my Capfin account. I was given the total and I advised them to settle account and it was confirmedaccount will be settled. Now that I'm at my clearance stage it ocmes out that the account was short paid,closed and subsequently terminated by capfin. My issue now is I everytime have to phone and follow-up I'm even dealing with lawyers because I now need to pay the account to get the settlement letter. I'm FRUSTRATED,DISAPPOINTED AND ANGRY for the negligence on their side because everything is now on hold because money owed to lawyers post discount is atleast 10times more then the initial amount short paid.