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Philile M

1 reviews | Active since Mar 2022

20 May 2022, 16:01

Frustrated Debtbusters client 😤

The service is very poor, when you call you're tossed one constant to the next or they drop the call on you🤯and just as I was waiting for my clearance letter they made up some fee that was supposedly outstanding... Instead of me being financially free I took 10 steps back... How can I be in arrears when they debit my account each month without fail?... These people are a sham!! I've never been so frustrated 😭😭

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Replies (1)
DebtBusters SA
DebtBusters SA's reply20 May 2022, 16:39
Official
Dear Philile M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters 

Best regards,